Last updated on Nov 19th 2022

MOUNT HOTELS believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Free cancellation if the booking is cancelled 07 or more days prior to the check in date. However if the booking is cancelled after the free cancellation period is over, then the full amount will be charged as retention charges.

  • In case of any Refunds approved by the MOUNT HOTELS, it’ll take 9-15 days for the refund to be processed to the end customer.